Refund & Return policy

ALL THE PRODUCTS/SERVICE SOLD AND DELIVERED ARE SUBJECT TO BELOW TERMS AND CONDITIONS

Any Product Return /Exchange shall be entertained only after receiving email confirmation from customers within 7 days from the date of purchase
Original Price Tags/Labels should be intact for Return or Exchange
Products should not have washed or used and should be in Original Condition
Products Eligible for Exchange/return if The Product received defective or damaged Wrong Product Received
Difference in terms of colour/design/quality from the actual product selected on the website
Currently we don’t process Exchange or Return/Refund In the case of International orders shipped outside India
Orders with Free shipping will be charged the Shipping Cost for Resending /replacing the product.
No refunds on Taxes, any custom duties paid by you if any at the time of receiving the products
Any product related refund/return/Exchange the return address is mentioned below

Sri Ganapathy Silks
565-570 Oppanakara Street,
Coimbatore - 641001,
Tamilnadu

For all queries related to Exchange/refund/return you can contact our customer Support and we shall glad to assist you
Email : info@sriganapathysilks.com
Phone : 0422 2233445
Mobile : 9842222714

Refunds will be processed with the same Mode of Payment through which the product purchased

The refund timeline is normally 7-10 working days from the date of Refund initiation from our side
For any Chargeback/retrieval request customers can raise the same with their respective Banks
If any False or baseless complaints regarding the delivery or quality of the product, the customer will not be eligible for refund or replacement